Enabling/Disabling a custom field based on values entered in an another custom field

Question

Hi,

Is it possible to control enablement / disablement of a custom field basis the value entered in an another custom field

For e.g, there is drop down that contains LOVs like Major Project, Minor Project, Other Projects. If i select, Major or Minor Project, a free input text field should be enabled for user to fill details and create ticket.

Kristian Walker _Adaptavist_ · Answer

Hi Daniel,

If you have ScriptRunner for Jira Cloud installed, you can achieve this requirement using the behaviours feature.

As mentioned in the documentation page here, behaviours support the setReadOnly() method for company-managed projects.

Using this, you could make your field read only when a specific value is selected inside your select list field.  we have an example here that shows how the setReadOnly method works, which you can use as a reference guide.

I hope this information helps.

Regards,

Kristian

Alex Koxaras -Relational- · Answer

Hi @Mayur Gaikwad/Tech PMO

If you are talking about Jira and not JSM, then this isn't possible. On JSM you could use Forms to do that. On Jira this isn't possible out of the box. Scriptrunner is the way to go, but on cloud it has limitations as to what you can achieve. More here:

* https://docs.adaptavist.com/sr4jc/latest/features/behaviours/behaviours-supported-fields-and-products
* https://docs.adaptavist.com/sr4jc/latest/features/behaviours/example-behaviour

Sebastian Krzewiński · Answer

Hi @Mayur Gaikwad/Tech PMO

In Jira Cloud out of the box it is not possible. You need to consider to use Script runner and Behaviours.

Regards,

Seba