Clickable mailto: links in Jira Custom Fields or Web Link

Question

I want to create a clickable email link in a custom URL field or using the Web Links option.

However, it seems Jira does not recognize the mailto: as a valid link protocol. Does anyone have any suggestions on how I can achieve this?

EDIT:

It seems Jia does render the link correctly but put a stupid rule in place that errors out if it doesn't have http or equivalent. Notice, you can catch the rendered link if you're fast enough and it does work. Why Atlassian, why?

Jeremiah_s8boqt · Answer

Bump.

Jeremiah_s8boqt · Answer

I’m quite familiar with that option but seeing as the only data I want to store is a simple email address, I do not want to use a text area field for this. URL or Web Link is what I’m looking for. Thanks.

Nazarii Sobchuk _Grandia Solutions_ · Answer

Hi @Jeremiah ,

I think custom URL field won't be the best choice to accomplish what you need. Instead, you can create a clickable mailto link by using any Textarea (large text) field that supports Rich text (Wiki editor) and using this format (just copy & paste as is and update the mail / link text according to your needs):

[Send Email](mailto:example@example.com)

This would result in a clickable link like this:

You can learn more how to enable Wiki Renderer for a text field on this page

Hope this helps!

Kind Regards,
Nazar