Slack notifications delayed by 10 minutes

Question

All of a sudden, there is a 10-minute delay between when posts are made on Jira and when I receive the notification in Slack. I thought this might be a Slack issue, but after going over it with their live tech team, they are condifdent it's on the Jira side.

Please help; this is VERY disruptive to my ability to interact with my team in real-time.

David Taylor_bsfqu0 · Answer

This is happening to us now, delayed notifications of 10 minutes, sometimes even more.  Did you find out what the cause was?

Dan Breyen · Answer

Hi @Ahpook welcome to the community.  I did some digging on Atlassian's Jira Site and found JRACLOUD-84565 which sounds like the issue you've been having.  Take a look at that issue, and if you agree that's the issue you are having, you can vote for and watch it for any updates.

Hava a great New Year.

Hope that helps.