HELP - Field 'customfield_10049' cannot be set. It is not on the appropriate screen, or unknown.

Question

I moved an entired project to a new one, with all the issue types included and when I went to an EPIC issue to create the childs issues and set Story Points fron this view, Jira pops-ups an error: Field 'customfield_10049' cannot be set. It is not on the appropriate screen, or unknown. I asume tan customfield_10049 is the story points field...

I linked all the screens that exist to this field and refresh the pages but still pop-ups the error. Is the only screen where its buged. How can i fix it?.

Thanks.

Cristian0791 · Answer

Hi @mariana_ybanez ,

Hope you are doing well.

Click on the Gear Icon near you avatar right top corner.

Select Issues-> then form the left tab select Custom fields and search for Story Points

After this click on the three dots and click on Context and Default value

Here check if you issue type from the new project is included in the context. If not you can add it manually.

Valerie Knapp_dpp5c6 · Answer

Hi @mariana_ybanez , welcome to the Atlassian Community and thanks for your question.

Please check out this other post for how to ensure you can use the custom field 'Story Points' in different issue types.

https://community.atlassian.com/t5/Jira-questions/Adding-Story-Points-to-other-Issue-Types/qaq-p/643781

Let us know here if you have other questions.

Cheers