Non user as a resource

Luis Losada Borrero

 

The only way to assing people to a task, subtask, etc is to have this person as an user.
As production chief officer, I want to share my projects with few collaborators, but I would also like to assing resources (not users) to the tasks, so I can have a clear view of how many operators do I need on factory at each time.
Is there any way to do that?
They are mainly non e-mail holders staff and subcontractors that there is no sense to include as users, just for my and my team info.
Thanks.

Walter Buggenhout

Hi @Luis Losada Borrero and welcome to the Community!

If you literally want to "assign" work to people in Jira, these people must be Jira users. Even more so, they need to have the specific permission "assignable user" in a project to let you do that - on a free plan, that will be the case for every user in your instance, as every user automatically has full access to everything in your instance and permissions cannot be configured.

If you want to do resource planning, the Atlassian Marketplace offers planning solutions that allow you to set up capacity planning. As an example, I know that Capacity Planner from Tempo allows you to schedule work with 'generic resources', a concept that does not require you to set up a user account for everyone in your plan. It is very well possible that there are similar solutions available there as well, but - as mentioned - it is not a native feature in Jira.

Hope this helps!