Update cascade field value in automation

Olive Sun

I have an automation rule that creates a new issue and sets the value of a cascading field based on the trigger issue. It has been working well for a long time, but recently it started failing when the trigger issue doesn’t have a child value for the cascading field.

 

{ "fields": { "customfield_xx": { "value": "{{triggerIssue.fields.customfield_xx.value}}", "child": { "value" : "{{triggerIssue.fields.customfield_xx.child.value}}" } } } }

Error message: Specify a valid child option 'name' for customfield_xx

 

Could this be due to a change in Jira?

Jovin

Hey @Olive Sun 

It's always frustrating when something changes and you have no clue why! Couple of troubleshooting questions here to start off (as I haven't tried updating cascading fields just yet):

1. Have you tried using the GUI Value setting for the field and using the ... to change the option to "Copy" and then choosing the same field on Trigger Issue?
2. Have you tried splitting the update of the field into 2 , e.g.

   • { "fields": { "customerfield_XX": { "value": "{{triggerIssue.fields.customerfield_XX.value}}" } } }

   • Then do an IF statement to check if child value IS NOT EMPTY
   • Same code to update the child value

Let me know if either of these help, and if not, I'll jump in and try building a matching automation rule!