Automate Tasks like adding/removing users from distribution list using intents in VSA

Sreedhar Samudrala

I would like to create an Intent which can add/remove users from a distribution list in active directory, any guidance or solution would be appreciated.

Create Intent

Take information from User such as email id , Distribution list details and members to be added/removed from that group.

workflow should validated the email id with the distribution list in active directory and perform the action.

Can we use rules to automate above task, if yes provide more light on it.

 

Joseph Chung Yin

@Sreedhar Samudrala 

Welcome to the community.  Can you confirm that you are using Atlassian Guards (formally Atlassian Access) to use your own IDP for user accounts management?

If so, I don't believe you can use automation rule to remove user account from distr groups since group management is sourced from your own IDP.  Automation rules are typically working against issues.  However, you may be able to use it where it is triggered by issue event (i.e. Issue created) and then use "Send web request" as an action to pass JSON payload to your targeted application.  Afterward, it is up to your targeted application to conduct the custom process of removing users from distr groups.

Hope this helps.

Best, Joseph Chung Yin