Has anyone using Jira SM standard edition, checked with the support on the existing features getting affected once some of the features move to premium. (from Oct 2025)
My understanding is that we will not be able to raise a CM ticket, PM ticket and post incident review ticket once the features move to premium. Let me know if i am right.
Link for the movement of features is as follows;
Updating your incident, problem, and change management capabilities | Jira Service Management Cloud | Atlassian Support
Hey @Ananda, Sampath Kumar
My understanding is that the "features" will be gone (meaning no category on the left side, no change calendar etc.) but you can still have the issue type and workflows associated with them.
The change calendar will no longer function either.
You'll just need to ensure you have an appropriate queue setup to view and monitor the changes, problems and post incident reviews.
Thanks for the information @Jovin let me get in touch with support for more details
hi all i am still figuring out , if they moved but why we still got toggle option with premium label. please advise me here @Ananda, Sampath Kumar @Jovin
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