Image previews don't show for me in Chrome

Question

Nine times out of 10, image previews time out and never display. On occasion, the image previews show fine. This has been happening for a couple of months.

More details: This doesn't affect other members on my team. I have no issues in Firefox.

This is what it looks like:

-----

Debug info:

I get several errors in the console, including the following error (pictured below):

`Access to fetch at 'https://media-cdn.atlassian.com/us-west-1/v1/cdn/file/0acc3f63-4c2d-44f5-b6ff-87567be92802/image?allowAnimated=true&height=0&max-age=2592000&mode=crop&upscale=false&width=640&token=eyJhbGciOiJSUzI1NiIsImtpZCI6ImdlbmVyaWMta2V5cGFpci9kdC1hcGktZmlsZXN0b3JlL2Nkbi1hdXRoLS1haDdtZWFzM2FvbjI5Z2U4In0.eyJzdWIiOiIwZDliNGU0MC00ZjJiLTQ4MDYtYjIzOC1kNDEwYTQ3NzE5ZDUiLCJleHRJZCI6IjBhY2MzZjYzLTRjMmQtNDRmNS1iNmZmLTg3NTY3YmU5MjgwMiIsImludElkIjoiMGFjYzNmNjMtNGMyZC00NGY1LWI2ZmYtODc1NjdiZTkyODAyIiwiaXNvbGF0ZWQiOnRydWUsInJlc291cmNlVHlwZSI6MCwiZmIiOiJ0ZHAtb25seSIsImlzcyI6ImdlbmVyaWMta2V5cGFpci9kdC1hcGktZmlsZXN0b3JlIiwiYXVkIjoibWVkaWEiLCJpYXQiOjE3MzQ2NTQ5NDQsIm5iZiI6MTczNDY1NDk0NCwiZXhwIjoxNzM0NjU1ODM0LCJqdGkiOiI1ZjU1NjBhNTNkMmEzZjNjNDE0Y2M4YzJmNDRjNTRlMjVjYWYwZTkxIn0.idY01mF1LQvAWDk3pZfU8Cd_Tw-KtTU2V5QkdDEWRvvz6X1nLQTcrFOA_LAaYipN_OKYQ8QqEskOpWV8SfuGzvEFgKFWjDzotQHqMueV5tJKwkcf4ERX70kGuNDFKIo7PD29HPOjkpxDw1ytiSircIMc3Ca8nVYJVuBYCdrU6azfueCYWUnpQ2PJuouNjb5y4U8l5iRJV9uUVInt3yAm1rZ3KE16gOSYDjGvSJs1LrZefSZoVeN1vZZQMhmGj-flo8hhnNvTE0M0G2HeQQ6R-4sO_2FVZBMEnur0AwFJY2uW1O719bMXd05-G4trvOSJV_iOT7qRL9THXgX7v38f9A&client=0d9b4e40-4f2b-4806-b238-d410a47719d5&Policy=eyJTdGF0ZW1lbnQiOlt7IlJlc291cmNlIjoiaHR0cHM6Ly9tZWRpYS1jZG4uYXRsYXNzaWFuLmNvbS91cy13ZXN0LTEvdjEvY2RuL2ZpbGUvMGFjYzNmNjMtNGMyZC00NGY1LWI2ZmYtODc1NjdiZTkyODAyL2ltYWdlPypjbGllbnQ9MGQ5YjRlNDAtNGYyYi00ODA2LWIyMzgtZDQxMGE0NzcxOWQ1KiIsIkNvbmRpdGlvbiI6eyJEYXRlTGVzc1RoYW4iOnsiQVdTOkVwb2NoVGltZSI6MTczNDY1NTgzNH19fV19&Key-Pair-Id=K3CEQBLVYJW0FT&Signature=dlQbKhjnE-nFqpUtChIUPwZjF15pH0Vxe-F7SS4wB5rJpun2bpmrmBpDZ5bQuTpNlcAvugjjUxkgkI0aeisG3mv~t4NH1BMPhS3dfCJLfyKZdlNH95xEmLWeo4~V5C2q6roThGEZRaMERF0K16GjxfiKvV-K19Z~kpC-2VWY2bfTz9Sb0C8wvc4vFd7b4L1UJdIdPGDPKwmC-JO6UYn7MEUff6GwU81Pe9IHE~Tdt1whndPHeNbFb4kxhIXzKnjpy9aLbv97DAvsNqYtM3xCffvPvZKL1NUzWHJciIbty5Gckcf3v-zo-YIjLp9~HtMmT8CQvYicgHW2NDA6jHJFNQ__' (redirected from 'https://api.media.atlassian.com/file/0acc3f63-4c2d-44f5-b6ff-87567be92802/image/cdn?allowAnimated=true&clientId=0d9b4e40-4f2b-4806-b238-d410a47719d5&height=250&max-age=2592000&mode=crop&source=mediaCard&width=312') from origin 'https://aerialsphere.atlassian.net' has been blocked by CORS policy: Response to preflight request doesn't pass access control check: The 'Access-Control-Allow-Origin' header has a value 'https://aerialsphere.atlassian.net' that is not equal to the supplied origin. Have the server send the header with a valid value, or, if an opaque response serves your needs, set the request's mode to 'no-cors' to fetch the resource with CORS disabled.`

Nazarii Sobchuk _Grandia Solutions_ · Answer

Hi @ben.clifford ,

Some Chrome extensions (like ad blockers or privacy tools) can block CORS-related requests. You can try disabling extensions temporarily and see if this helps.

Regards,
Nazar