Hi! I created an Automation to avoid closing an epic when not all child stories are also closed but it doesn't work. Also I tried doing it through a transition and also didn't work. This is my workflow: This is what I've done in the transition: Besides my intention to avoid the transition to DONE, is to pop up a message letting know why the transition is not possible or avoided. Please your help to solve this. Thanks a lot in advance

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Avoid a transition if child issues still open

Cristóbal González

Hi!

I created an Automation to avoid closing an epic when not all child stories are also closed but it doesn't work.

Screenshot 2024-12-19 at 10.12.13.png

Also I tried doing it through a transition and also didn't work.

This is my workflow:

Screenshot 2024-12-19 at 10.19.38.png

This is what I've done in the transition:

Screenshot 2024-12-19 at 10.22.00.png

Besides my intention to avoid the transition to DONE, is to pop up a message letting know why the transition is not possible or avoided.

Please your help to solve this.

Thanks a lot in advance

Accepted answers

Mathew Lederman

@Cristóbal González I believe your workflow condition is backwards. All sub-tasks should be in a Done status to allow the parent to transition.

All comments

Mathew Lederman

@Cristóbal González I believe your workflow condition is backwards. All sub-tasks should be in a Done status to allow the parent to transition.

Cristóbal González

Thanks @Mathew Lederman

I made this change:

Screenshot 2024-12-19 at 11.01.33.png

But still not working

Prosper Agwegiokhe_wkahkr

Hi @Cristóbal González,

My name is Prosper, and I’m a support engineer at Appfire. I’m here to help.

If you’re open to a plugin suggestion, I recommend trying our app, JIRA Misc Workflow Extensions for JIRA Cloud.

Here’s what I did to address your scenario:

I modified the workflow and added a validator to the transition to "Done."
The validator checks the issue before transitioning:
- It validates the linked issue type "is Parent of."
- Uses the condition "All issues must be in the selected statuses."
- You can limit this to specific issues or, as in my case, apply it to "Any" issue.
- Select the desired status(es) that the child issues must be in.
- Specify an error message to display if the criteria aren’t met.

This ensures the issue transitions only if all validation requirements are fulfilled.
Screenshot 2024-12-19 152254.png Screenshot 2024-12-19 152311.png

For more details, please refer to our documentation or feel free to open a support ticket if you have any questions or need further assistance.

We’d be happy to help!

Best regards,
Prosper

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