Images not loading on the most recent version of a page (+ work arounds)

Bhavan Chahal

Images on Confluence pages do not load. The links are either broken (they fix temporarily then break again) or the image is eternally loading (they cannot be downloaded either, despite pressing the download button). I have two work arounds at the moment:

1. Turn Wi-Fi off on my laptop then turn it back on - the images then load normally but only for about 20 minutes, after which they break again.

2. View previous versions of pages - those images load perfectly fine.

 

I have seen many other posts discussing this and none of the suggestions I've seen so far work (clearing the cache and cookies, checking the images are actually there, trying a different browser etc). In the past, simply refreshing the page used to work but that no longer does either.

Since there are two workarounds here, maybe someone can figure out what is going on?

Bhavan Chahal

I solved this myself. In the browser with the confluence page open, I right-clicked on the image and selected inspect. I found that I was missing certifications, so my connection was being refused. I updated/obtained the right certificates and now everything works!