Cannot access JQL filters in Jira-python

Question

Hi there.👋🏾

I've together a Python script which retrieves Jira tickets. It seems to work perfectly well using JQL, but I seem to be getting an AUTHENTICATED_FAILED' error when I try to use a filter:

issues == jira.search_issues("filter=12345")

I think the problem might be the using the wrong function to access our cloud system.

I have an API token set up which doesn't cause any issues when using a straight JQL call.

I pick up the Jira object with:

jira = JIRA(server=user_settings.release_set['url'], basic_auth=(login['username'], login['token']))

which I'm not sure is correct (even though it works with JQL that doesn't involve filters).

Can someone point me in the right direction?

Ray Offiah · Answer

Yes, I'm using a password and token with `basic_auth`.

What's odd is that it can run JQL without any problem, so it's something I'm missing to do with filter permissions and API Tokens.

Tuncay Senturk _Snapbytes_ · Answer

Are you using username and password or a token?

As far as I know In Jira Cloud, Basic Authentication with a password is no longer supported. You should use an API token in place of the password when authenticating.

Tuncay Senturk _Snapbytes_ · Answer

If you are using a token created from the same account, it should work.