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Can no longer set as watcher in iOS app

Miguel Soares_c0va6u

At this moment I can no longer set myself or anyone else as a watcher of a incident in JSM using the Jira cloud app for iOS

I click on the ‘eye’ to set watchers and nothing happens.

on previous versions of the app it would allow me to set myself as watcher of any other user

Accepted answers

All comments

Dan Breyen

Hi @Miguel Soares welcome to the community. I just did a quick check in my app and I can replicate the issue.

I would suggest creating a ticket with Atlassian Support and having them weigh it. Looks like an issue that Atlassian needs to address.

Hope that helps.

Miguel Soares_c0va6u

Thanks Dan. I’ll do that .

Miguel Soares_c0va6u

Unfortunately to report to Atlassian Support you need to be a Administrator, which I'm not.

I reported to my Jira Admins let's see. But this was working fine in previous IOS apps versions.

Dani Perez_eg7fb2

Hi Miguel,

Did you open the ticket? What's Atlassian answer? I'm having the same problem.

Dani

Miguel Soares_c0va6u

Hi Dani,

Unfortunately no. Atlassian only allows the creation of the ticket by an admin and I've reported to my admins, but have had no response. So please if you are an admin or have easier access to one that can open please do.

right now I have to copy the link on the app and open it in a browser in order to be able to watch the ticket which before I could just do it directly on the app. What a time waister...

Dani Perez_eg7fb2

Thanks Miguel. I'm Jira Admin, so I've opened a ticket. Will let you know if I get any answer.

Miguel Soares_c0va6u

much appreciated Dani

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