How to allow a single approver from a list of approver

Question

I'm setting up a JSM project where I have several approval levels. Each approval level should have a list of approvers that can approve, and only one of their approvals is required to transition into the next step.

In setting up the approvals step, all I see is the following:

I do not see any spot where I can configure how many approvers need to approve as you would in JSD.

Can anyone help me find the right area to configure that only a single approval is necessary to be considered approved?

Susan Waldrip · Answer

Hi @fvalle , per @Gary Spross 's question, would you please let us know which editor or 3rd-party app you're using for the workflow? Neither of us is familiar with it, thanks.

Gary Spross · Answer

@Susan Waldrip , that 1st screen capture doesn't look like the new or old workflow editors within Jira. Regardless of JSM or Jira, the workflow editor looks the same (JPD only uses the new workflow editor).

Can you provide a bit more context on where exactly you are seeing that editor you are showing in the 1st screen capture?

Susan Waldrip · Answer

OK, I'm not familiar with the interface you're using for your workflow. Let me see if I can find someone who can help you. Are you using JSM Cloud or JSM Data Center?