Bom dia.Recebo chamados dos cliente internos, que são similares ou idênticos, gostaria de agrupa-los, assim resolvendo um, resolvemos todos.Agrupa-los ou deixa-los interligados, relacionados!algo assim é possível? Como faço?
Hi @Danilo Oliveira , you can link the issues as "duplicate" and then have an automation rule that you run manually to close the linked issues. Is that something that would work for you?
Hi @Danilo Oliveira ,
You can do this by turning on the feature 'Similar requests panel'. you can do this by going to Project settings > Feature > Issue view > Similar requests panel
See also this documentation for details.
Hi @Rudy Holtkamp , have you used this feature? I tried it about a year back but didn't find the results very effective. Hopefully it has gotten better.
It does not give the best matches. Maybe with Atlassian Intelligence/rovo it will become better. 🤞
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