Hi Community,
I'm new here. I have a backup from a previous product domain like abc.altassian.com
which was closed for a few months.
Now we are going to restore/import it to register a new domain. like xyz.altassian.com.
However, when I wanted to import to the new site then it failed without any reason.
May I ask what is the issue and how can the data be retrieved?
The previous one is a paid cloud and the new one I would like to test it with a free tier.
Update: the result failed page and fail info




