How do you link an asset to a service request?

Question

Hi community;

how do you raise service requests/incident against assets?

thanks

Walter Buggenhout · Answer

You're welcome, @Keith Perry! If my answer was helpful, consider marking it as an accepted answer. That makes it easier to find for people looking for similar solutions!

Keith Perry · Answer

Thank you sir

Walter Buggenhout · Answer

Hi @Keith Perry and welcome to the Community!

To raise service requests about assets, you'll need to set up one or more Asset objects custom field(s). These can then be added to your request form(s), so users raising a request are enabled to select the assets with their requests.

Hope this helps!