nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

View remaining older comments bar missing

Micha van Tol

Hi,

We noticed today that the view (number) remaining older comments bar is not showing when the ticket is opened and not all comments are showing either.

We found a workaround by going to another tab like history and back to the comments tab.

We are using Chrome.

Is anyone else having this problem?

Accepted answers

John Funk

Hi Micha - Welcome to the Atlassian Community!

This sounds like a bug might have been introduced. I suggest you open a support ticket with Atlassian as I am seeing others say the same thing.

https://support.atlassian.com/contact/#/

All comments

John Funk

Hi Micha - Welcome to the Atlassian Community!

This sounds like a bug might have been introduced. I suggest you open a support ticket with Atlassian as I am seeing others say the same thing.

https://support.atlassian.com/contact/#/

Denise Spangler

I can confirm that we are seeing this issue as well and thank you for the work around for now. It's a life saver. When I try to use that support link I get to a point where all it tells me is to browse the community or view the documentation (so you have to have a specific role to submit an issue in case anyone else is curious)

Bhaargavi Natarajan

Hi everyone

The issue is related to an ongoing incident and our team is working on fixing it at the moment.

Please find further details and a link where you can also subscribe to updates below:

https://jira-service-management.status.atlassian.com/incidents/gwhxb9g7cs0p

Workaround:

Users can navigate to the All tab and then revisit the Comments tab. This resolves the issue, allowing the remaining comments to be viewed.

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