Can non JSM Agent use the Investigate function from the incident issue detail view?

Question

Hi,

Incident response team investigates the incident using deployment history. Then if they don't have Agent license, can they still click Investigate on the incident to view the deployment history of the affected service?

If yes, the design is perfect. If not, it might not be a good design. What do you think?

John Funk · Answer

Try a One Atlassian site - you have the ability to get on set up as a Community Leader. Check with your Community Manager on how to get that. :-)

Yong Yang · Answer

Hi @John Funk

Replicating this scenario is a little complicated. I have no environment to do so now.

John Funk · Answer

Hi @Yong Yang

I would say try it and see. And then let us know here if it worked or not.  :-)