I re-keyed a project EVS to ENVU and created a new email address for the project.
Now when my IT team tries to add this email address to a distribution list it doesn't appear. However, the old email address is still there.
Hi @Ashley Zimmerman
Can you try by adjusting the customer permissions in the project settings.
To learn more - Email requests not working/not showing up in JIRA
Hope this helps - Happy to help further!!Thank you very much and have a great one!Warm regards
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