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JSM Cloud form dropdown filter

Jonathan Samuel Perfecto Del Villar

In a JSM Cloud form, using two dropdown fields each mapped to a Jira Field.

I want to know if there's away to filter the list of options of Field B based on the value select on Field A.

For example:

If Field A has option one selected, then Field B only shows 7 options.
If Field A has option two selected, then Field B only shows 3 options.

Accepted answers

Jonathan Samuel Perfecto Del Villar

We had to use Assets to solve this issue.

All comments

Manoj Kumar Gangwar

Hi @Jonathan Samuel Perfecto Del Villar, Welcome to the community!

It is not feasible to filter the list of options in Field B based on the value selected in Field A.

But as a workaround, you can create a select list cascading field and use that field in the form.

Jonathan Samuel Perfecto Del Villar

Sounds like a good, but how do I mapped the value of the parent and child options to the actual Jira fields?

Parent choice > Field A
Child choice > Field B

Or can I use an automation to get those values from the form cascading field?

Appreciate the help!

Jonathan Samuel Perfecto Del Villar

We had to use Assets to solve this issue.

unknown

Hi @Jonathan Samuel Perfecto Del Villar ,

I'm setting up Assets and am curious if you're using any external sync automation, like automatically syncing between Jamf and Assets when a computer is added/updated.

Jonathan Samuel Perfecto Del Villar

Hi @[deleted], sure we did the following:

Created the schema in Assets
Added the objects with its attributes.
After the Assets configuration is ready
We created an Jira Asset field and mapped to the schema/objects.
In the form we added an Assets object/s type field and mapped it to the Jira field.

Hope this helps!

unknown

Are the objects being added by automation via API? E.g. automatically importing objects from Jamf to Assets via API?

I'm specifically working on a way to integrate and/or automate Jamf and Intune with Assets.

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