Hello,
We are finalizing an overhaul of our confluence access. Now we have a consolidated access policy. New users get approved for respecting group or a "guest" account, which in term has appropriate access to the needed space(s).
My problem is that from time to time our users get suggestions to invite a "guest" user to view something with no obvious reason. I cannot expect that each user knows the access policy, so naturally - when they see such suggestions, they click "invite". Is there a way to manage these suggestions?
Most recent example:
1. A regular user created a brand new article.
2. As article got published, author got confluence native suggestion to request access for 2 guest users. He invited them....
3. The article did NOT mention these users.
4. The article is not mentioned in any JIRA ticket (yet).
5. The article owner did NOT invite the guest users over mail/teams/slack/etc.
6. The 2 guest users could not have stumbled on the article by coincidence as it was just created.
6. The space access is managed by 2 groups - admins and a "read-only" group, in which the 2 invited users are not part of.
7. There are no individual user invites or guest users with access to this space.
8. The article is in a space that is not part of any JSM knowledge base. Although the 2 guest users are "Customers" in a JSM project.
Any idea why the suggestion appeared in the first place and how to manage when and if it appears?
