Filter on component does not work on Backlog

Doris Margraf

I have a simple KANBAN Setup on my JIRA Project with 2 components that I use for filtering my boards. This worked well a long time, but a couple of weeks ago, the component filter doesn't work on my backlog anymore. So as soon as I set the filter on component, my backlog shows up empty.

Here is the summary of what works, and what not:

• Component filter on Kanban Board => works
• Same component filter on Backlog => no issues are shown
• This component filter also does not work on all issues search

I am pretty sure that this has to be a bug. I already tried so many different things, but I did not figure out what happens here. 

Does anyone have the same problem or even a solution to this problem?

Trudy P Claspill

Hello @Doris Margraf 

Welcome to the Atlassian community.

What type of project are you using? Get that information from the View All Projects page under the Projects menu.

EDIT: Rereading your post I see you already stated it is a Kanban board.

How have you create filters for your Components? Did you create Quick Filters, writing your own JQL? If so can you show us those filters?

Can you provide screen images showing the backlog and issue searches when the filters are not applied and when they are applied?

Can you identify an issue that is present without the filtering that you think should be present, but isn't, when the filter is applied? Can you provide a screen image of that issue that shows the values in the Component field?