how do I get back all the epics we created in the past?

Nguyễn Thị Hảo

 

We accidentally deleted the epic type, along with the epics we created were also deleted.

Now I see this message: No epic has been created in this project. Create your first epic.

I got the epic type back but how do I get back all the epics we created in the past?

Trudy P Claspill

Hello @Nguyễn Thị Hảo 

If you actually deleted the Epic issues then the only way to get them back would be to restore a backup, which you would have had to make prior to deleting the issues. When an issue is delete, it is permanently removed and cannot be recovered.

There are third party apps that can be added to put "deleted" issues into a "trash" area rather then immediately deleting them, but that also you would have had to have in place before deleting the issues.

Deleting an issue type does not automatically delete the issues of that type. Whether you were deleting the Epic issue type at the Global issue types list or locally within a Team Managed project you would've been prompted to convert the Epics to another valid issue type. Did you convert them to another issue type? Or did you delete all the Epic issues and then delete the Epic issue type?