When I apply this filter labels != sales to a Jira Scrum board all issues disappear, instead of only issues with label sales to disappear. Why is that?
Hi @Velko Simeonov Welcome to the community!It indicates that there might be an issue with how the filter is interpreted.Can you try this Query :
(labels != sales OR labels IS EMPTY)
Regards,Sushant Verma
Hi Sushant,
It actually worked but I don't understand why . On top of it even though it contains the condition labels is EMPTY it shows me subtasks with no labels.
@Velko Simeonov JQL operates under specific rules that might not always align with intuitive expectations. The filter labels != sales is intended to exclude issues labeled as "sales." However, it also excludes any issue without a label because these do not meet the condition of having a label that is not equal to "sales."
labels != sales
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