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Cross project board not show all projects' issues

Peter McManis

There are a number of projects running in my org with resources spread across many. I want to be able to provide a Board that contains all live projects so that users can filter of themselves to see all work across projects.

I created a new "Oversight" board and linked in 5 projects using the SQL filter with accurate project codes. However some of the project issues do not appear. I suspected it might be whether they were company or team run but that did not seem to be the problem.

Anu ideas why these project issues are not surfacing on my new board?

Accepted answers

Mohanraj Thangamuthu

Hello, Good day. As you have confirmed all 5 projects are present in the JQL filter query, we need to check the column mapping.

Go to column mapping in the board settings and make sure all status are mapped.

Other scenarios, could be that you don't have "browse project" permission on all 5 projects or issue security has been applied on the project.

All comments

Mohanraj Thangamuthu

Hello, Good day. As you have confirmed all 5 projects are present in the JQL filter query, we need to check the column mapping.

Go to column mapping in the board settings and make sure all status are mapped.

Other scenarios, could be that you don't have "browse project" permission on all 5 projects or issue security has been applied on the project.

Trudy P Claspill

Hello @Peter McManis

Welcome to the Atlassian community.

Are the missing issues all of a specific type, from specific projects, or set to specific Statuses?

Did you create a Kanban board or a Scrum board?

Peter McManis

I had issues unmapped. Moving them from unmapped solved the problem. Thanks!

Iván Pasarín

Same problem here, but I have all the issues on all projects mapped and the browsing permissions to anyone in the org. The issues still won't show in the board...

Trudy P Claspill

Hello @Iván Pasarín

Rather then adding to old posts that already have accepted answers, please start a new Question by clicking on the Ask a question button at the top of the Community pages. Provide full details about your environment and your scenario, including screen images showing the configuration of your board and details about the issues that are missing.

Adding to old posts is considered necroposting, which is against the guidelines of the community.

Additionally adding to an existing post notifies only the post's original author, the people that responded, and people that are watching the post. So you request for help is not getting seen by the entire community.

And lastly, to give you assistance we need the details of your situation, which may be different than the post's original author.

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