While Performing Migration Using JCMA, facing an issue with the destination site.

Question

While performing Jira Migration using JCMA tool , when asking to select the destination site " https://mercedes-benz-mobility-int.atlassian.net/" is not anabled. The option that is only enabled in the dropdown list is "https://mercedes-benz-mobility.atlassian.net/".

Please walk me through what needs to be done to get "https://mercedes-benz-mobility-int.atlassian.net/" enabled while choosing the destination site.

David Nickell · Answer

Good morning. I apologize I was reading your post and decided to click on your link. I it looks like I may have requested access which isn't my intent.  I was frankly stunned that I got a message saying my domain (splitdimedata.com) was approved for access.  I never got past this screen:

I will say, your portals look very nice though.   good luck

Marc -Devoteam- · Answer

As I mentioned.

You are migrating a on-prem to Cloud right.

Can the On-prem server reach https://mercedes-benz-mobility-int.atlassian.net?

It can be this is not opened on the server the in-prem is running or any where else firewall in the network this on-prem is running.

Check this with the IT responsible for this server/network.

they might have just opened traffic to https://mercedes-benz-mobility.atlassian.net

This doesn't relate to access on the Cloud instances you have.

atrayee.dutta · Answer

Hi @Marc -Devoteam- ,

Please do have a look at the screenshot :

Having provided you the screenshot, in the dopdown along with what you see also "https://mercedes-benz-mobility-int.atlassian.net" should be there since I am having the Org Admin Rights.