Dear Community,
I have a very specific question. I work at a small research institute, and we want to introduce a ticketing system for handling day-to-day operational requests. Before purchasing a license, we’d like to try it out using the free version of Jira Service Management.
The idea is that our employees would access a form via a link, select a subcategory (e.g., purchases, IT, etc.), and the request would then be forwarded to a specific group of employees based on the selected subcategory.
The issue I keep encountering is that filling out forms (e.g., Google Forms) always requires the employee to register somewhere. Is there any way to bypass this registration requirement?
Thank you.
