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if I invite to collaborate so do I need to pay for those users as well? or there is sharing option?

Syed Wahab Hussain

if I invite a team from a different organisation "org A" to collaborate in my jira "org B" so, do I need to pay for those users as well? or there is a sharing option?

Suppose I have my own Jira and Confluence, and my client also has their own Jira and Confluence instances. Now, if my client wants their team to collaborate on my Jira board or contribute documentation in my Confluence, is there a way to enable this without incurring additional billing, given that my client already has active Jira and Confluence accounts?

Accepted answers

Marc -Devoteam-

Hi @Syed Wahab Hussain

No.

You will have to pay for the user if you grant them access to your instances.

On Confluence you can have non charged users, based on the Confluence Guest users in Jira there is no option

All comments

Aditya Verma

Hi @Syed Wahab Hussain

As a thumb rule , same user will be charged separately in each Atlassian Organization based on the subscription and access levels.

Please provide more information on which products and how you would like to collaborate with people from different Orgs, as sharing content is possible to some extent.

Thanks,
Aditya

Syed Wahab Hussain

Hi @Aditya Verma

Marc -Devoteam-

Hi @Syed Wahab Hussain

No.

You will have to pay for the user if you grant them access to your instances.

On Confluence you can have non charged users, based on the Confluence Guest users in Jira there is no option

Syed Wahab Hussain

OK, Thanks.

Aditya Verma

Hi @Syed Wahab Hussain ,

Calling APIs from one Jira instance to another can be a cost effective way to keep tickets in sync, but it will require some time and effort for building and testing.
Other paid option includes using a connector plugin for keeping Jira tickets in sync on both instances.

For Confluence, guest users option can be used for sharing content on a single space with the client.

Thanks,
Aditya

Marc -Devoteam-

Please accept my answer as a solution, if my answer helped to solve your request.

This will help other community member trying to solve the same.

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