Automation for Jira: Updating User picker field "People" in Team managed project by Mail

Christoph Schnitzenbaumer_7nst9v

I've added some user picker field for "people" to my team managed project. Now i would like to set the field value to some specific persion, as soon as i changed some other field (already works).

I already managed to set the field e.g. to the creator by using the following JSON in the field update action:

{ 
  "update": {
    "cust_people_fld": [{

       "add": {"accountId": "{{triggerissue.creator.accountId}}}
   ]}
}

 

Now i want to set the field by some mail address "abc.xyz@123.com". How is this possible?

By just using the mail address I get the following error:

 

(Specify a valid value for customfield_10045 (customfield_10045))

Thanks a lot in advance.

Trudy P Claspill

Hello @Christoph Schnitzenbaumer 

Welcome to the Atlassian community.

You cannot set the field to an email address. You must use the account ID for the Atlassian account associated with that email address.

Is that email address associated to an Atlassian Cloud Account?