We user Jira with 4 users normally, but would only like 1 user for Jira Service Management. How to do that?
Hi
You can managed Application Access from Atlassian Admin selecting your organization. Product > JSM > Manage Product.
https://support.atlassian.com/user-management/docs/how-does-product-access-work/
https://support.atlassian.com/user-management/docs/give-users-access-to-products/
Regards
Not a problem @Raf Andersson
You can have your one user setup in JSM as an Agent,
If your other users might want to see what's in JSM but not be responding to customers, they can be Collaborators.
Here's an article with more information on the different roles: JSM Roles
Hope that helps.
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