Hello Team,Is there a way to show in the dashboard how long it took to change the status from unassigned to assigned?
Hi @ivana.bogojevic , welcome to the community.
There are a couple of ways you could approach this.
the one thing to consider is how you want to handle issues that might fall into this scenario: unassigned > assigned > unassigned > reassigned
Hi @ivana.bogojevic
welcome to the community!
If you're open to solutions from the Atlassian Marketplace, your use case should be easy to solve using the app that my team and I are working on, JXL for Jira.
JXL is a full-fledged spreadsheet/table view for your issues that allows viewing, inline-editing, sorting, and filtering by all your issue fields, much like you’d do in e.g. Excel or Google Sheets. It also comes with a long list of so-called history columns that aren’t natively available, including the time with [assignee] and time unassigned.
This is how it looks in action:
As you can see above, you can easily sort and filter by your history columns, and also use them across JXL's advanced features, such as support for (configurable) issue hierarchies, issue grouping by any issue field(s), sum-ups, or conditional formatting.
This all just works - there's no scripting or automation whatsoever required.
Any questions just let me know,
Best,
Hannes
Hi JackThank you for your reply. I will try this and get back to you should I have any questions :-)
Hi HannesThat would be great and it looks really good. But I have to ask my company if they would agree with a subscription as it's unfortunately not included in our payment planGreetingsIvana
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