Clarification on Billing After Reverting to Free Plan

Question

Dear Jira Support Team,

I am currently using Jira on the free plan, but I mistakenly changed my plan to a billing plan. I realized the error and promptly switched back to the free plan. However, I wanted to confirm that no charges will be applied to my account for this accidental upgrade.

Could you please verify this and confirm that I will not be billed? My Jira site URL is https://ganakalabs.atlassian.net/jira/.

Thank you for your assistance.

Best regards,

Ganakalabs

Ollie Guan · Accepted Answer

Hi @SRP ,

You can centrally manage and view a summary of all your product and app subscriptions in the Billing preview.

https://support.atlassian.com/subscriptions-and-billing/docs/manage-your-bill-for-standard-and-premium-plans/

John Funk · Accepted Answer

Hi SRP - Welcome to the Atlassian Community!

Nothing will be charged if you are on the Free plan on the next bill date. Also, if you haven't given them a credit card, nothing will be charged either.