Confused About JIRA's Free Plan – Can Someone Explain?

Question

Hi everyone,

I'm a bit confused about JIRA’s free plan and the different products that come with it. As far as I can tell, there are three different products, but I’m not sure which one I’m using or what each one does. Can someone break it down in simple terms, especially for someone who's a beginner?

JIRA seems like an awesome tool, even for small teams, but I don’t think I’m using it to its full potential yet (even though I’m on the free plan).

Also, can anyone explain the difference between the free and paid versions? Besides more seats, what are the key benefits of upgrading to a paid plan?

Thanks so much!

Trudy P Claspill · Answer

Hello @Daniel Oswago

Welcome to the Atlassian community.

You should be able to elect to continue to use a Free subscription. Refer to this documentation for information about managing your product subscriptions:

https://support.atlassian.com/subscriptions-and-billing/resources/

https://support.atlassian.com/subscriptions-and-billing/docs/manage-your-bill-for-standard-and-premium-plans/

I have had the experience of a Trial subscription expiring for the Free plan. Did you sign up for a Free Trial of the Standard or Premium subscriptions? If so, you can downgrade to a Free plan and continue to use the product. There will be some loss of functionality since the Free version does not enable all the functionality available in the Standard and Premium subscriptions.

Daniel Oswago · Answer

HI, so do I continue using the free plan even after the free trial has elapsed? or is it a selectable feature?

John Funk · Answer

Hi Vicki - Welcome to the Atlassian Community!

See if this article helps you:

https://community.atlassian.com/t5/Jira-articles/Using-a-Free-Jira-Account-is-Fine-Right/ba-p/2883826