Hello Folks,
Few attachments like pdf & others are failing to upload for a specific user.
Txt were getting uploaded.
Error:
We couldn't save your attachment Reload the issue then try adding it again.
Kindly help to figure the root cause.
See this in web developer console:
XHR PUThttps://api.media.atlassian.com/chunk/sha256-becbe905d7d1a08bdb4aa2d62729d72e03221cd9dbc4da2aa9e4996b9338dc74-498931?partNumber=1&uploadId=c6ff1dbd-7225-4b77-936f-97ca4e68cacf[HTTP/1.1 403 Forbidden 344ms]
Hi @Vibhor Kumar Agarwal
Can you confirm that the user has 'Create attachments' permission to this project?
Yes, as mentioned is able to upload a sample txt file.
Update,
Looks like issue with that specific pdf.
Even I wasn't able to attach that pdf.
User was able to attach other pdf's.
Thoughts on what could be the issue with pdf?It's opening properly in reader.
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