Hello fellow community members,
The setup we have implemented as follows:
We have Jira Cloud and Bitbucket Cloud. When we start a pipeline with deployment production a Jira Ticket is created and assigned to the pipeline and was also visible in Bitbucket pipeline. See screenshot below:

This all worked like a charm unit a few months ago but since then the assignement still works but the ticket isn't directly visible in the pipeline anymore. This takes more then 5 minutes.
Lately the ticket numbers from old pipelines are gone but comeback over time.
Is there a new setting that we are unaware of that sets a time limit on a trigger or something like that?
Could it be the amount of old pipelines?
Does anybody have some indication where we could look for the solution?
Sorry about it to be a bit vague but it's a not really clear to us why it is happening.
Thanks in advanced.