nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Replying to threads in JIRA Slack app posts

Samuel Beaumont

Currently I have the JIRA app set up to post in a channel when issues are created. I can then comment from Slack back to the JIRA issue, transition them, etc.

What I cannot seem to do is leave a comment on the issue in JIRA and that comment get posted as a reply in thread to the Slack post. It seems only possible to have the comment get posted as a new post entirely which I do not want.

Is it possible to reply in thread in some way?

Accepted answers

All comments

Gaurav_baplr5

Hey Samuel

If you are open for 3rd party, you can try pagerly which is solving and providing the 2 way sync for more than 400+ orgs. You can have the comments sync from jira to slack thread or even a channel. Happy to answer any more questions if you have

Abdallah Khaled_1hio43

Hi @Samuel Beaumont , I'm afraid that not yet available natively, there's a feature request "https://jira.atlassian.com/browse/API-342" to address this

Samuel Beaumont

We actually use Pagerly already for posting our on-call rotation. I quite like it, wish it was a bit more visually customizable but overall it is good.

So if I understand correctly, the Pagerly app would replace the JIRA app when posting a newly created Issue in Slack and would allow full sync of comments, transitions, assigning, etc. between JIRA and Slack and all of these actions could be completed in either JIRA or Slack?

Samuel Beaumont

Thanks Abdallah!

Gaurav_baplr5

Yes, have replied to you too.
In any case, you can drop us a mail hello@pagerly.io for any queries/demo. Happy to help you in anyway we can

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

jira

cloud

jira-cloud