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Updating the display values of a cascading select list

Paul Konen

Syncing two systems together JSM / HELIX.

If the values in a cascading select list are changed on the HELIX side and via a web hook, it tells the automation rule the new values, how can I change what they are.

I can't do an Edit Issue because that custom field doesn't show up.

I can't seem to find the correct API call that will give me the values of Level 1 / Level 2 to then do some digging.

It seems I need to find the matching JSM value and then utilize Edit Issue using the Additional Fields part to do the change.

https://support.atlassian.com/cloud-automation/docs/advanced-field-editing-using-json/#Cascading-select-custom-field

Accepted answers

Marc -Devoteam-

Hi @Paul Konen

My understanding is that new values have to be added to a cascading select list.

Jira automation can't do this, it can be used (via JSON) to set existing values from the options in the field, not create new ones.

Via the API there are options to updaet a custom field, see: api-rest-api-3-field-fieldid-put

All comments

Marc -Devoteam-

Hi @Paul Konen

My understanding is that new values have to be added to a cascading select list.

Jira automation can't do this, it can be used (via JSON) to set existing values from the options in the field, not create new ones.

Via the API there are options to updaet a custom field, see: api-rest-api-3-field-fieldid-put

Paul Konen

That's what I'm looking for is to just the set the value to something I already have in my list.

Problem is, as I see it, you can't just say set either level to the actual value but rather the JIRA reference value.

Top Level - Book Type: Comic (12345)

Child Level - Book Name: The Far Side (12346)

Top Level - Book Type: Calendar (12350)

Child Level - Book Name: The Far Side (12351)

From my understanding, you would have to find the 5 digit number that equals what you desire and then update.

Marc -Devoteam-

Hi @Paul Konen

See this article, set-value-for-cascading-field-with-jira-automation

Correct custom field ids can be found via the API, use the API call:

https://<instance_name>.atlasisan.net/rest/api/latest/field or find-my-custom-field-id-number-in-jira

Paul Konen

That was so easy!! Thank you.

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