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Add preset custom tags to comments

Carissa Samaroo

Is it possible to set custom status tags which can be selected by users and added to comments?

Status Options.png Preset Tags.png

Accepted answers

Marc -Devoteam-

Hi @Carissa Samaroo

Welcome to the community.

Yes you can type status names as you wish, but these are not provided as selectable options on a new issue.

All comments

Marc -Devoteam-

Hi @Carissa Samaroo

Welcome to the community.

Yes you can type status names as you wish, but these are not provided as selectable options on a new issue.

Carissa Samaroo

Is there any way to set selectable options for a comment?

Marc -Devoteam-

Hi @Carissa Samaroo

Not without a 3rd party marketplace app

YOu could try, https://marketplace.atlassian.com/apps/1228071/response-templates-for-jira-canned-responses-free?tab=overview&hosting=cloud

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