Cannot Export page to PDF Files

Question

I've try many way and nothing progress about this error

pls help :(

Septa Cahyadiputra_zgeimr · Accepted Answer

Hi @Baitong Poompeeranan IT Infrastructure

Welcome to the community and sorry to hear you experiencing such issue on your end. You might want to wait for a while and try again as it could be intermittent issue. If the issue persist after waiting, could you please try the following

* Try different page and see if the issue persist* If it is a page/space specific, it could be due to the content formatting

* Have you tried a different browser or incognito mode* This could exclude cache or cookies as the cause of the issue

* Have you tried using a different machine or users?

Hope it helps to troubleshoot the issue further. Also, you might want to contact Atlassian support team so they could see what happen in the background.

regards,
Septa Cahyadiputra

raphael.oliveira · Accepted Answer

Hi there,

I am having the same error when trying to Export the Page as PDF.
Seems to be happening since today only.

* I already tried different pages;

* I already tried different users

The issue still persists

Regards!

Barbara Szczesniak · Accepted Answer

@Baitong Poompeeranan IT Infrastructure and @raphael.oliveira I don't see any new incidents on the Confluence Status page (https://confluence.status.atlassian.com/), so it may be something that just started. You can report it using the Report a problem link at the top of the page.