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Can't add default description on CompanyManaged Scrum/Kanban project?

Allan MacDonald_n07hp1

In the TeamManaged Kanban project I can set a default description text for different issue types, so when the team makes a ticket they have a headstart and a guide for making higher quality ticket. I can't seem to do this in the CompanyManaged project? Seems strange?

Accepted answers

Trudy P Claspill

Hello @Allan MacDonald

That is a known difference between Company Managed projects and Team Managed projects.

For Company Managed projects there is a work around using custom fields and Automation Rules, or you can use a third party app like Adaptavist's ScriptRunner Behaviors app.

https://marketplace.atlassian.com/apps/1228522/behaviours-scriptrunner-for-jira-cloud?hosting=cloud&tab=overview

All comments

Trudy P Claspill

Hello @Allan MacDonald

That is a known difference between Company Managed projects and Team Managed projects.

For Company Managed projects there is a work around using custom fields and Automation Rules, or you can use a third party app like Adaptavist's ScriptRunner Behaviors app.

https://marketplace.atlassian.com/apps/1228522/behaviours-scriptrunner-for-jira-cloud?hosting=cloud&tab=overview

Kristian Walker _Adaptavist_

Hi Allan,

I can confirm you could set a default description using the Behaviours feature provided by ScriptRunner for Jira Cloud.

We have an example in our Script Library here, which shows how to do this.

Please note that currently, Behaviours only works on Jira Software company-managed projects, as documented here.

I hope this information helps.

Regards,

Kristian

Allan MacDonald_n07hp1

ah, okay that is what I ended up doing. Sad it isn't as easy is TM projects. Odd too?

Allan MacDonald_n07hp1

Thanks, I just got ScriptRunner and will see what I can do with it. I managed to set this up using the default automation + custom JQL stuff.

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