Add Service Request link to email notification from automation rule.

Martin Quezada

Hello, I created an automation rule to send email notifications after an issue is created. Is there any way to add the link of the service inside the email that is being sent from automation? I see we can use smart values but I am not too familiar with the syntax.

 

Thanks!

Vijay Dadi_b69v44

Hello @Martin Quezada ,

{{issue.url}} - use this smart value to include the link to the issue url.

 

Hope this helps !

Vijay