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Testing Data Manager

julia_gracia

I'm testing Data manager in assets and in the step off executing the job it give me this error and i don't know how to fix it. Thank you in advance.

An error occurred while calling the server to get the platform's version.

We couldn't verify your token. Ensure your token is correct and not expired.

I just create the token and it's valid

Accepted answers

Marc -Devoteam-

Hi @julia_gracia

Best is to contact Atlassian Support in this case to see what is going on.

Only other option is create a new token and use a simple text editor to make sure no spaces and or enters are specified.

All comments

Marc -Devoteam-

Hi @julia_gracia

Best is to contact Atlassian Support in this case to see what is going on.

Only other option is create a new token and use a simple text editor to make sure no spaces and or enters are specified.

julia_gracia

Thanks Marc!!

Jules Cuijpers

Hi @julia_gracia

I am getting the same error, and I am sure the jobname, token and workspace ID are correct.

Did you get this to work?

Cheers!

julia_gracia

Hi Jules, I had a problem with my Workspace ID i put the correct one a it worked

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