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How can we setup a separated Jira space to collaborate with another company?

Alex Gaupp

Hello,

I am wondering what options there are for 2 companies to work together on a Jira project/dashboard that is completely separated from their existing Jira instances? I have seen the options for using 3rd party apps where you can sync tickets and issues between 2 companies. Backbone or Exalate for example. But we're looking for something with more separation than those 3rd party apps. Are there other options for collaborating with another company that keeps our instance data more separated, without us needing to create and license a new instance?

Thank you

Accepted answers

Trudy P Claspill

Hello @Alex Gaupp

Welcome to the community.

Can you provide more information on exactly what you mean by "more separated" when you are referring to the issue data? What does that separation mean to you?

Issue data exists in a Jira instance. If you and the other company can need access to the same issue data for collaboration here are some options:

- have a Jira instance that is separate from the instances you each run, and collaborate there on the one project/issue set,

- use a third party app to synchronize issue data between your two instances, so that you each have a copy of the data within your own instance,

- host the project on your instance, or they host it on their instance, with the "hosting" company allowing personnel from the other company to access the instance, and setting up access, project permissions, and/or issue security standards that prevent access to other projects on that instance by the team members from the "other" company,

- host the project on on your instance, or they host it on their instance, and you use a third party app that allows the people from the non-hosting company to access the issue data only through the third party interface rather than having direct access to the hosting instance.

All comments

Trudy P Claspill

Hello @Alex Gaupp

Welcome to the community.

Can you provide more information on exactly what you mean by "more separated" when you are referring to the issue data? What does that separation mean to you?

Issue data exists in a Jira instance. If you and the other company can need access to the same issue data for collaboration here are some options:

- have a Jira instance that is separate from the instances you each run, and collaborate there on the one project/issue set,

- use a third party app to synchronize issue data between your two instances, so that you each have a copy of the data within your own instance,

Matthias Gaiser _K15t_

Nice explanation @Trudy P Claspill

@Alex Gaupp, I also gave a talk two years ago which talks about different ways how you can collaborate between two companies using Jira which is still valid. It basically also talks about the options Trudy mentioned here.

You can watch the recording here.

Alex Gaupp

Hello and thank you both for your replies.

By separate what I am meaning is not granting any access to our instance. So hosting it on our instance, or syncing a project we create for this purpose, isn't something we are wanting to do. Thank you for explaining what those options are @Trudy P Claspill. And thank you for the video link @Matthias Gaiser _K15t_ . I will watch that and see what makes sense for us and the other organization.

Mathieu Lepoutre _Exalate_

Hello @Alex Gaupp

I work for Exalate, which offers a decentralized integration approach, allowing two companies to sync Jira issues while maintaining complete separation of their existing instances. Each side controls its own data, ensuring autonomy and privacy, with no shared database. This lets you collaborate seamlessly without creating or licensing a new instance.

This is our biggest advantage compared to competitors, it is fully decentralized.

Would love to show you on a demo, please visit our website.

Thanks

Luka Hummel - codefortynine

Hi @Alex Gaupp and welcome to the community!

For collaborating with another company while maintaining separation in your Jira instance, our app Deep Clone for Jira could be an excellent solution. Deep Clone allows you to duplicate issues, projects, or even entire configurations into a separate environment with its Instance Clone feature.

This is especially helpful if you'd like to maintain strict boundaries between shared and private data.

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