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Screen mask for assign issue to user

Noah Gabriel_gt9s93

Hello everyone,

We have recently set up Jira Free for our team. In my previous company, I saw that there is the option to create a screen mask for assigning tasks.
We had a rule that triggered a screen mask to open. In this mask, we could set the status, due date, assigned user, and add a comment.
Currently, I can only use this screen mask with the transitions between statuses.
Is there a way to trigger and execute this screen mask through a rule, action, or button?
Thank you very much for your help.

Best regards

Accepted answers

Rudy Holtkamp

Hi @Noah Gabriel and welcome to the community,

If you want a screen to appear, you can create a transition from a status to that status (2) or you can create a transition from any status to itself (1). See the pictures below.

And you can attach a screen (e.g. test) to these transitions with any field you want.

I hope this is what you meant with 'screen mask'

All comments

Rudy Holtkamp

Hi @Noah Gabriel and welcome to the community,

If you want a screen to appear, you can create a transition from a status to that status (2) or you can create a transition from any status to itself (1). See the pictures below.

And you can attach a screen (e.g. test) to these transitions with any field you want.

I hope this is what you meant with 'screen mask'

Noah Gabriel_gt9s93

Hi @Rudy Holtkamp

Thank you very much for your quick reply!

I have already created such transitions and the screen mask already exists.

My question would be whether there is a way to create a button to execute the corresponding screen mask. (See screenshot).
The screen mask should not be linked to a transition and be possible at any time also without a status change.

In this screen you can then enter the status, assigned person, due date and a comment.
You then execute the screen and the new person is assigned.

I have also tried to open the screen mask via a manual trigger rule, unfortunately without success.

Do you know of a possibility?

Thank you very much!

Screenshot 2024-11-19 161146.jpg

Rudy Holtkamp

In that case you should create a transition from any status to itself, like in my picture at 1.

I've made a gif to show you how you can do this. First go to your workflow and edit it.

Noah Gabriel_gt9s93

Ah now I get it

It worked
Thanks a lot for the help!

Kind regards

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