Dear all,
We are using the Jira service management tool of one of our service providers and have set up a common account within their Jira instance.
My intention was, to gain API access to the their ticketing tool and retrieve valuable information.
Therefore, I have created a a new account (different password though) in https://id.atlassian.com/ and created an API Token.
What we have learned through the failed authentication attempts via the API, that we would need to migrate the portal only user to create another personal token for the authentication.
Would this migration have any influence on the existing connection to any tickets in the service management instance?
Would the migration be possible if the account already exists?
Thank you for your help.
Stefan
