JQL search is empty after a Drop-down field value name update.

Question

In a custom defined drop-down field, I had defined one of the options with a certain name 'ABC' which I later changed to 'XYZ'. After the change the JQL search to filter on this value is not returning anything. However, the same value is still visible in the issue in the same field.

Saurabh Chaurasia_1t0208 · Answer

Hi @Dexter de Vera

Thanks

IN choiceOption("Implementation Acceleration") works.

However, are you aware on why just IN or = is not working?

Marc -Devoteam- · Answer

Hi @Saurabh Chaurasia

It might that the index has not been updated.

You can't trigger the index yourself, you will have to wait.

Or try an incognito browser window, or different browser, if it works then, clear your cookies and history.

If this all won't work and the issue is still there tomorrow, raise an support ticket at Atlassian Support

Dexter de Vera · Answer

Hi @Saurabh Chaurasia ,

Have you tried to reenter again the jql with updated value?

Also maybe you can use IN (xyz) instead of "= xyz".

Ei. Customfield IN (xyz)

Thanks!