Unable to copy data from one org to group level org

Nidheesh K

We would like to merge two of our Org ID's, for I was trying to do the data copying as a first step and getting an error that one of the projects is already available on the destination org, while checking we cannot see any duplicates.

 

Can we get support on this, we don't want to delete the project without getting a copy.

Marc -Devoteam-

Hi @Nidheesh K 

Welcome to the community.

As you are running on a free tier instance, no support will be delivered (mentioned in documentation).

Is there no project in archive or trash?

You have probably re-named a project key somewhere in the past, 3 of the last project keys are retained on the history.

Re-name the project key that is mentioned as duplicate several times and try it again, otherwise the only option is to export the projects issues and delete the project.

Create a new project and import the issues and then try copying the data again.