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Automation Rules for copy comment to linked issue

Tri-Sang Vo

Hi guys,

I have a Ticket on JSM which gets copied to another Jira Project.

I want to copy ALL comments from the Ticket on the other Jira Project to the Ticket in JSM.

How should the flow looks like?

Thanks in advance!!!!

Accepted answers

Marc -Devoteam-

Hi @Tri-Sang Vo

The following rule will copy every comment made on an issue to the linked issues of this issue.

Screenshot 2023-10-23 at 12.58.26 PM.png

All comments

Marc -Devoteam-

Hi @Tri-Sang Vo

The following rule will copy every comment made on an issue to the linked issues of this issue.

Screenshot 2023-10-23 at 12.58.26 PM.png

Tri-Sang Vo

Hi @Marc -Devoteam- and thanks for your reply.

I just did the Branch rule, but it doesnt work somehow.

Audit log says:

Branch rule / related issues

No related issues could be found.

Thats how many rule looks like:

My 2 issues are definitely linked:

Thank you so much for your help!!!

Marc -Devoteam-

HI @Tri-Sang Vo

What is the scope of your rule, this has to be set global or to multiple projects?

Tri-Sang Vo

Hi @Marc -Devoteam- ,

the scope of my rule is on multiple projects.

The JSM board and the Jira Project.

The Automation Rule itself is on the Jira Project.

Thanks in advance!!

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