I want to change payment but unable to locate

Question

Please guide me how to change card information for the billing, which account is associated to edit card information for the billing

Marc -Devoteam- · Answer

Hi @Saurabh Agarwal

I can on multiple instances, what do you see?

Saurabh Agarwal_3hcevg · Answer

Hi @Marc Peralta,

I am org Admin in Jira but unable to locate the screen which is mentioned in the shared article

i.e.

https://support.atlassian.com/subscriptions-and-billing/docs/manage-your-bill-for-standard-and-premium-plans/

Marc -Devoteam- · Answer

Hi @Saurabh Agarwal

Welcome to the community.

Only an org or site admin is able to view and change the billing details on a Cloud instance, if you are not the org/site admin on the instance, contact the org/site admin.

manage-your-bill-for-standard-and-premium-plans